A lot of you have been asking us as to what our plans are for wow Cataclysm update.
Well I’m sorry it took so long and here is the official announcement…
* Cataclysm Updates will be included to customers who purchase from July 24th 2010 onwards or have only owned our guides for less than 6 months prior to Blizzards release of Cataclysm.
The updates will include Leveling / Dungeon / Dailies & Events Guide.
* Cataclysm Dungeon Guide updates will be free to all customers who own it.
* The first 500 customers who bought our Dungeon Leveling Guide during our opening special will receive all updates for Cataclysm for free, (Dailies & Events guides will be included).
* Cataclysm updates to all Bonus Guides will be free to all customers who own it.
* Customers who have purchased our guide before November 2008 would have inherited our Lifetime Update** promise and they will receive a free update to the Cataclysm Leveling Guide and any future expansions.
* An update fee for Leveling and Dailies & Events Guide Cataclysm content will be required for all other customers that didn’t fit any of the criteria above.
* Cost will be $20 for a single guide or $30 for both Leveling & Dailies guides (upgrade fee will cover both Alliance & Horde)
** We used to offer Lifetime Update promise in the past however this offer was removed at the end of November 2008 and we will honor that promise for all customers who purchased our Leveling guide before November 2008.
FAQ
1. I purchased my guide after November 2008 and it says LIFETIME in the members area, doesn’t this mean I will get lifetime updates ?
This is a definition required by our Membership system so that your account would never expire and you will be able to access the product that you have purchased for life. This does not imply that you’re entitled to free lifetime updates as you would have only seen this message AFTER your purchased. please refer to the original sales page for the complete description of what you have purchased.
2. When will the Cataclysm updates be released ?
Close to the release of Cataclysm expansion itself, our goal is to complete the Leveling and Dungeon guide first and get you ready just before Cataclysm is released. Then we will release the updates for Dailies guide a little later.
3. The update fee cover both Alliance & Horde and I only play eg. Alliance will there be a cheaper option for single side faction?
No sorry we will only offer the 1 price, think of it as a Bonus.. (ie. Update fee for Alliance will come with Horde update as bonus and vice versa)
4. When will the Bonus Guides be updated?
Our main focus is to complete the 3 paid in-game guides updated first and have them running smoothly 100% , then we will update the Bonus Guides as soon as we can. We hope to get them done within the first couple of month of Cataclysm.
5. So if I purchase your guide right now I am 100% covered for Cataclysm?
6. What updates will I get for free if I didn’t fit any of the criteria above? ( Recently purchased or within 6 month grace period, Inherit lifetime update for Leveling guide, or First 500 Dungeon Guide customer)
* Updates to Dugi’s Guide Viewer addon are always free.
* Updates for Level 1-80 content are free ensure that all Classic, Burning Crusade and Wrath of the Lich King content will work for you.
* Updates to all Bonus Guide that you currently own are free when they are ready.
7. What will Cataclysm updates fee cover?
Leveling Guide update fee will cover new Worgen and Goblin starting zone and the newLevel 80-85 zones.
Dailies & Events Guide update fee will cover level 85 Dailies & Events guide
